• Articulation of a general plan detailing type and scope of activities to be reengineered
• Diagram of existing business processes and evaluation of effectiveness and shortcomings
• Consensus on the basic tenets of business processes based on your vision statement
• Development of scenarios and assessment of pros and cons in order to redefine the organization and optimize the processes
• Articulation of a communication plan, result assessment tools and an implementation of a mobilizing plan with shared responsibilities, clear objectives and realistic timetables,
• Assistance in implementation and change management